LOCAL CARE, CLEARLY EXPLAINED
When arranging a direct cremation, many families face an important choice: a local funeral director, or a national direct cremation provider. Both can be done well. The difference is in where your loved one is cared for, and by whom.
The basics
A direct cremation is an unattended cremation without a formal funeral service at the crematorium. There are no mourners present, no procession, and no ceremony beforehand. The ashes are returned to the family if requested.
It has become one of the fastest-growing funeral choices in the UK, with many families choosing a simpler and more flexible alternative to a traditional funeral.
Arranged online or by call centre, at scale
Can work well when keeping costs as low as possible is the main priority.
Personal care from our Newport funeral home
Comprehensive care from £1,195
The cheapest option is not always the best fit for every family.
“Many local funeral directors have been arranging unattended cremations for generations, long before direct cremation became widely advertised nationally.”
The biggest difference
Some national providers use central facilities, meaning your loved one may be transported many miles away before cremation takes place.
At Tovey Bros, the person stays within the local community throughout, from our care in Newport to the cremation itself at a nearby South Wales crematorium. For many families, this provides reassurance and a greater sense of connection.
At our own funeral home on Cardiff Road, not a distant hub
At a local crematorium, with the ashes returned to you
Whoever you choose, these questions will tell you what is really included. The cheapest option is not always the best fit.
Ask for a full breakdown of the package, and anything that costs extra.
Check whether the return of ashes is included, and how long it takes.
Distance, out-of-hours, or home collections can carry extra charges.
Ask whether visits to the chapel of rest are possible before the cremation.
Find out where the cremation itself will actually take place.
Check who answers the phone when you need help outside office hours.
There is no right or wrong decision, only what feels appropriate for your family and the wishes of the person who has died. Whichever option you choose, direct cremation should always be carried out with dignity, professionalism, and respect.
Call 01633 266 848 at any time, day or night, or start the arrangement online in a few minutes.